Ongoing support


This service provides for lower intensity support to executives and managers leading their transformation programs. For these leaders the service the Ongoing Support entails is a short 2-day monthly site visit timed to coincide with the monthly executive program review. Activities in this two day Gateway Review include:

  • Day 1
    • Review of operational data
    • Process walk through ED, patient flow, key wards
    • Clinical/executive briefings as required (e.g. new staff)
    • Review of project progress with project leaders for selected key projects
    • Coach program office staff in development of program review materials as needed
  • Day 2
    • Attend monthly transformation program review providing input as needed (2-3 hours)
    • Support to project leaders as needed
    • Exit briefing with executive sponsor on hospital progress

Please contact us on healthcare.reform.au@gmail.com, or +61 448 010 674 if you would like more information about HRC or our services.